Category: Accounts
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Terminating a hosting account & client
Make sure all outstanding accounts has been paid. Netcash – Cancel the debit order on Master list Delete recurring invoice – Check which domains and hosting accounts are listed on the invoice. A lot of clients have more than one domain/hosting. Get an alternative like Gmail email where you can contact that client in the…
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Design Process
https://www.lenomedia.co.za/website-design-process/ How it works | Graphic Design Process
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Setting up a Debit Order for new client
Also refer to Transferring sites to Lenomedia
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Transferring a website to Lenomedia
Step 1: Get all the admin in place Send the debit order form Set up recurring invoice starting the 29th of that month with automatic sending. Let client know that you’ve sent him a debit order form he needs to fill out. Once you received signed document, set up the debit order form at Netcash.…
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Debit orders / Netcash
How to setup a debit order for a new hosting client How to run a debit order batch How to check if a debit order did not go through
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How to give website access to a client
Give Access to client Step 1: Log into WordPress dashboard > Divi > Role Editor > Click on tab “Editor”. Lock areas client should not change. I do not want clients to be able to change and design settings, fonts, colours, customizer etc. Step 2: Red Lock everything that client should not touch. If nesseccary…
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Invoicing for overcharges – Extra Costs to clients – Scope Creep
When we can charge extra Can you prove that the client was aware of overcharges? ( Hourly job order? and / or SLA Was the client notified that we have moved beyond of what was agreed upon? When we can’t charge extra If we have not communicated overcharges at the beginning of the project.…