Category: Team
-
-
Unable to access website – IP or website is GEOBLOCKED
IP is geoblocked Website is geoblocked Visitors within a certain network or country is unable to access the website Example of client complaint: Hi there, We need your assistance with a technical problem with hopeoverheroin.com. I have had several people tell me they could not access our site recently. Today I received the message below: I…
-
How to give website access to a client
Give Access to client Step 1: Log into WordPress dashboard > Divi > Role Editor > Click on tab “Editor”. Lock areas client should not change. I do not want clients to be able to change and design settings, fonts, colours, customizer etc. Step 2: Red Lock everything that client should not touch. If nesseccary…
-
Invoicing for overcharges – Extra Costs to clients – Scope Creep
When we can charge extra Can you prove that the client was aware of overcharges? ( Hourly job order? and / or SLA Was the client notified that we have moved beyond of what was agreed upon? When we can’t charge extra If we have not communicated overcharges at the beginning of the project.…
-
-
Roles at Lenomedia 2017
GVA Responding to client emails Sales Support other departments Assist Leno General Website Maintenance Liaise with clients Keep track of project progress Hosting support Feedback on quotes, projects, and invoices Content Farming Web Design Design websites in Photoshop (Gold package) Build out sites according to package Liaise with client Implement client feedback Graphic Design All print design…