Author: Leno
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Polar Design Solutions – in now Optilog
Some of our clients are hosted by Optilog.co.za (old Polar Design) Request ftp details from jaco.buitendag@optilog.co.za Clients: Rietspruitdam.co.za
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GoDaddy Support
Side note… GoDaddy is the worst Before calling support about an existing account, get the following information: 1. Log into the clients’ GoDaddy account > Click on the Person Icon at the top right to reveal Customer or Account info. 2. Click on view the pin. 3. Login & pin page will open up and…
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Comment Spam
Blacklist certain words in comments General rule of thumb is to add a comment blacklist. Go to Settings > Discussion > Comment Blacklist > paste the blacklist below into this form > Save Changes Blacklist word list. Add your own if necessary: 4u adderall adipex advicer ambien baccarat baccarrat blackjack bllogspot booker byob car-rental-e-site car-rentals-e-site…
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How to make your website secure 2020
To have a secure website you need to have an SSL certificate. Some hosting accounts include free SSL certificates to their users, but in general, you have to buy one from your hosting provider and renew it annually. The hosting provider (Hetzner) we use at Lenomedia includes SSL on our plan which means we can provide…
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How to launch a website – Go live!
Move the website to its final destination. This would only apply if we build a website on a testing space. If it has to be moved to the final url you will have to clone and migrate the website first. Migrate a website from its testing space to final destination. Once the website is live…
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Unable to access website – IP or website is GEOBLOCKED
IP is geoblocked Website is geoblocked Visitors within a certain network or country is unable to access the website Example of client complaint: Hi there, We need your assistance with a technical problem with hopeoverheroin.com. I have had several people tell me they could not access our site recently. Today I received the message below: I…
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How to give website access to a client
Give Access to client Step 1: Log into WordPress dashboard > Divi > Role Editor > Click on tab “Editor”. Lock areas client should not change. I do not want clients to be able to change and design settings, fonts, colours, customizer etc. Step 2: Red Lock everything that client should not touch. If nesseccary…
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Invoicing for overcharges – Extra Costs to clients – Scope Creep
When we can charge extra Can you prove that the client was aware of overcharges? ( Hourly job order? and / or SLA Was the client notified that we have moved beyond of what was agreed upon? When we can’t charge extra If we have not communicated overcharges at the beginning of the project.…